How to TALK to CLIENTS as a Pet Groomer
Like 2 Dislike 0 Published on 3 Mar 2020
It is part of a Pet Groomers job description to advise clients to make grooming decisions appropriate to their pets coat type and grooming needs. This can only happen through knowledge and communication upon the pets arrival for grooming. When pet clients enter our facility, take 10 minutes to talk them into making grooming choices for their beloved pet that will benefit the pet. First determine what's the dogs coat type and what tools/techniques are required to properly groom the dog. Discuss your plan with the pet owner to assure them you are the looking out for the best interest of their dog,
Secondly, encourage a pet trim and grooming schedule that will best suit the dog depending on what the pet owner is capable of maintaining between grooming appointments.
Surprise co-host guest interview in today's live stream. Who is qualified to groom your dog? Can you trust your pet groomer to keep your dog safe and provide quality grooming for your pet? Communication and knowing how to TALK to CLIENTS as a Pet Groomer is key to producing the results your customers are seeking for their pet(s). In this video I will share my secrets to building client trust and assurance needed that qualifies me to groom their dog. What your customers need to know about your skills and services and what you need to know about their pet.
Who is qualified to groom your dog? Can you trust your pet groomer to keep your dog safe and provide quality grooming for your pet? Communication and knowing how to TALK to CLIENTS as a Pet Groomer is the key to producing the results your customers are seeking for their pet(s). In this video I will share my secrets to building client trust and assurance needed that qualifies me to groom their dog. What your customers need to know about your skills and services and what you need to know about their pet.
#CanYouTrustYourGroomer
Do you trust your pet groomer? Find the right groomer for your dog and relax knowing you can trust that groomer.
Without adequate customer service, you may be missing important details needed from your clients that ensure what is the best groom for their pet. Or more importantly, you could miss the opportunity to assess the condition of the dogs coat prior to grooming while the owner is still present. This is your chance to suggest more brushing or bathing between grooming appointments or even the need to modify the pets trim or grooming schedule if needed. As a Professional groomer it is our job to suggest and carry out the care needed to maintain healthy skin and coat for each pet we groom.
Don’t forget as pet groomers, we want the same for the pet as the pet owner…and that is what is best for the dog.
There are reasons why you should talk to your customers and this video will explain how to do just that.
Join me live from the grooming table every Monday! Weekly Live streaming every Monday at 5:30 est. Sharing and learning together live as we rally around the grooming table
Duke the Great Dane's pet wash review:
https://www.youtube.com/watch?v=wxxLpy6sKFk&t=562s
Duke's wash bar product demo and review:
https://www.youtube.com/watch?v=ESsDMXCbtps
Different Dog coat types:
https://news.orvis.com/dogs/a-guide-to-dog-coat-types
Different Types of dog Coats and how to Care for them:
https://www.animalwised.com/types-of-dog-fur-and-how-to-care-for-them-233.html
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